Plans
Every plan records profile-change drift and lets you read drift findings. Monthly ingest units are shown on the Plan & billing tab for visibility only: telemetry is never dropped for exceeding them.
A 7-day trial runs with the Free plan’s limits. See The trial for what happens when it ends.
Enterprise is arranged with sales, including self-hosted and bring-your-own-cloud deployments. Contact sales@cogensec.com.
Change your plan
Admins change plans in Settings, on the Plan & billing tab, with Change plan. The same plan picker opens from Plan & billing in the workspace card, from the trial banner, and from View plans next to any limit message. Payment, proration and invoices are handled by Stripe. Manage billing opens the Stripe billing portal, which is also where you move between paid plans or downgrade. Other members see the plan but cannot change it.- Failed payment. The workspace keeps its plan and the tab shows “Payment failed” with Update payment. Monitoring keeps running. Admins receive an email.
- Cancelled subscription. The workspace moves to the Free plan. It does not pause.
When you reach a limit
Limits are checked only when something new is created. What already exists keeps working after a downgrade: agents keep reporting, rules keep firing, members keep access.
The agent limit matters most in production: sessions from a new agent over the limit are refused until you upgrade, so nothing from that agent is stored. For OpenTelemetry, a batch that names a new agent over the limit is refused whole.
Retention
Admins set retention in Settings, on the Retention tab. Operators can see it. Two kinds of data have a window you choose: 7 days, 30 days, 90 days, 180 days, 1 year, 7 years or forever, up to your plan’s limit.
Attestation records, certificates, the audit log, findings and OpenTelemetry traces are never deleted.
Retention is opt-in. Until you save a setting, nothing is deleted, and the tab says so; the windows it shows are suggestions. The suggested windows (90 days for events, 1 year for sessions) are longer than the Free and Pro limits, so on those plans choose a window within your limit before saving. Every deletion run is recorded in the audit log as
retention.prune.